SHIPPING and PACKAGING.
A few words about our shipping and packaging policy.
Shipping and especially its cost is an issue which concerns all of us.
Due to the international scope of our customers and the individuality of my creations it is quasi impossible to procure all-in "standard" shipping rates as every single order is different in destination, in packaging volume, in weight and in value, thus for every order a balance has to be found between these 4 factors in order to give the customer the best possible shipping rate combining these 4 factors.
That is why we indicate for certain items "Flat shipping rate" and for others not, BUT if combined items are ordered the shipping cost at checkout is automatically calculated and thus can be quite higher that you expect, therefore we state that we always REFUND any EXCESS PAID shipping.
So do not be afraid of the indicated shipping cost to proceed with your order!
Depending on these 4 factors we ship with from Belgium or from Germany with the carrier that suits your specific order at that specific time the best and we procure you with the tracking link. We ship with DHL Express, Bpost and DHL Germany.
Here some indicative standard shipping rates at this moment, shipping is calculated at the end of the check out.
All shipments up to 2 KG are track & trace & insured up to 500 Euro:
Belgium and Germany: 10 Euro
EU: 20 Euro
Greater Europe, UK & Switzerland: 32 Euro
USA, Canada & South America: 30 Euro
Australia & New Zealand: 45 Euro
Japan, Asia, China, Africa & South Africa: 50 Euro
Do keep in mind that these rates are estimates and indicative due to constant fluctuations!
But do remember: Overpaid shipping costs are refunded, always!
Packaging.
When you receive one of our boxes, just know that each piece of packaging is carefully chosen and kept to a minimum, then lovingly hand packed while keeping your order safe and sound.
When possible we re-use the boxes from our suppliers to keep waste sustainably at the minimum.